Go Superfast

More information on your eligibility response – rurality

Why is my address not eligible for a voucher?  

We are using vouchers to help support the cost of broadband installation in places where;

  • Gigabit-capable connectivity is not available today, and 
  • A supplier is not expected to provide a service in the future. 

Government aims to help in places where the market is not expected to go.  As a result, the voucher scheme operates in rural areas only. 

Where do you get this information from? 

Rural areas are defined using population density information from each of the UK nation’s national statistical agencies:

  • Office for National Statistics (ONS) in England and Wales
  • Northern Ireland Statistics and Research Agency (NISRA) in Northern Ireland 
  • National Records of Scotland (NRS) in Scotland

This information is published by the agencies and is available publicly.


What if I don’t agree with your classification of my address?

If you think our information is wrong and is stopping a registered supplier from creating a project supported by vouchers in your area, please contact a registered supplier, listed below. 

If the supplier agrees that our data is wrong, then they can contact us with details of the location in which they intend to provide a qualifying broadband service and we will review the details. 

Eligibility for the scheme is determined by DCMS.