Go Superfast

How do the vouchers work?

Businesses or residents that are eligible for gigabit vouchers can access the scheme through a supplier.

The chart below shows the step-by-step process that each voucher recipient will go through to activate their voucher:

  1. Find a registered supplier and sign up to receive a gigabit capable connection.
  2. Your supplier requests a voucher from us. We check you are happy to go ahead by email.
  3. Your supplier gets to work to deliver your new connection.
  4. Connected! Your supplier lets us know the work is completed
  5. We check with you to make sure the service is live and working.
  6. We may check your connection is working properly after it is installed.