Businesses or residents that are eligible for gigabit vouchers can access the scheme through a supplier.
The chart below shows the step-by-step process that each voucher recipient will go through to activate their voucher:
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- Find a registered supplier and sign up to receive a gigabit capable connection.
- Your supplier requests a voucher from us. We check you are happy to go ahead by email.
- Your supplier gets to work to deliver your new connection.
- Connected! Your supplier lets us know the work is completed
- We check with you to make sure the service is live and working.
- We may check your connection is working properly after it is installed.